Return policy
We are committed to ensuring that you are fully satisfied with your purchase. However, if for any reason you are not happy with your product, we offer a hassle-free return process.
- Eligibility: Returns are accepted within 30 days fromreceipt of order. Please keep the item in its original condition, with outer box or case, accessories, user manual, warranty cards, scratch cards, and other accompaniments in manufacturer packaging for a successful return.
- Process: To initiate a return, please contact our customer service team, providing your order number and reason for return. You will receive return instructions.
- Refunds: Upon receiving the returned item, we will process your refund to the original payment method. The funds should return to your account within 1-2 days depending on your bank.
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Cancellation: Customers may cancel their order within 24 hours of purchase for a full refund.
Both open and unopen products are eligible for return
Return address: PO Box 189 10441 Standford Ave, Garden Grove, CA 92842, USA